{"id":389080,"date":"2022-06-11T15:44:02","date_gmt":"2022-06-11T13:44:02","guid":{"rendered":"https:\/\/swisscover.ch\/?page_id=389080"},"modified":"2026-06-01T15:56:56","modified_gmt":"2026-06-01T13:56:56","slug":"kontakt","status":"publish","type":"page","link":"https:\/\/support.swisscover.ch\/it\/","title":{"rendered":"Contatto"},"content":{"rendered":"<section class=\"section dark has-parallax\" id=\"section_178712133\">\n\t\t<div class=\"section-bg fill\" data-parallax-container=\".section\" data-parallax-background data-parallax=\"-1\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"613\" src=\"https:\/\/support.swisscover.ch\/wp-content\/uploads\/2023\/01\/telekom-infoservice-scaled-1.jpeg\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-236863812\">\n\n\t<div id=\"col-746511911\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1200677805\" class=\"text\">\n\t\t\n<h1 style=\"text-align: center;\"><span style=\"font-size: 110%;\"><strong>CONTATTO<\/strong><\/span><br \/>\n<span style=\"font-size: 110%;\"><strong>Servizi e informazioni<\/strong><\/span><\/h1>\n\t\t\n<style>\n#text-1200677805 {\n  font-size: 0.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-746511911 > .col-inner {\n  padding: 20px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_178712133 {\n  padding-top: 35px;\n  padding-bottom: 35px;\n}\n#section_178712133 .section-bg-overlay {\n  background-color: rgba(7, 7, 7, 0.11);\n}\n#section_178712133 .section-bg img {\n  object-position: 85% 50%;\n}\n@media (min-width:550px) {\n  #section_178712133 {\n    padding-top: 121px;\n    padding-bottom: 121px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_978508868\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-middle\" style=\"max-width:\" id=\"row-993270704\">\n\n\t<div id=\"col-2071071469\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"row row-large align-equal\"  id=\"row-765933971\">\n\n\t<div id=\"col-955934217\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n<div class=\"row row-small align-equal\"  id=\"row-1960949874\">\n\n\t<div id=\"col-384209524\" class=\"col medium-6 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner text-left box-shadow-1\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<p><a href=\"https:\/\/swisscover.ch\/wp-content\/uploads\/2022\/08\/561127-300x300-1.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-402456\" src=\"https:\/\/swisscover.ch\/wp-content\/uploads\/2022\/08\/561127-300x300-1-300x300.png\" alt=\"\" width=\"44\" height=\"44\" \/><\/a><\/p>\n<p><span style=\"font-size: 100%;\"><a href=\"mailto:service@swisscover.ch\">service@swisscover.ch<\/a><br \/>\n<\/span><span style=\"color: #008000; font-size: 100%;\"><strong>24 ore<\/strong><\/span><\/p>\n\t<div id=\"gap-474631041\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-474631041 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-504864081\">\n\n\t<div id=\"col-576689511\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p class=\"\" style=\"text-align: left;\" data-start=\"80\" data-end=\"122\"><span style=\"font-family: Helvetica;\"><strong data-start=\"80\" data-end=\"122\">Informazioni importanti sul servizio clienti<\/strong><\/span><\/p>\n<p class=\"\" style=\"text-align: left;\" data-start=\"124\" data-end=\"271\">Si prega di notare che il nostro servizio clienti \u00e8 raggiungibile solo via e-mail.<br data-start=\"210\" data-end=\"213\" \/><span style=\"color: #ed1c24;\">Il supporto telefonico \u00e8 attualmente <strong data-start=\"251\" data-end=\"270\">non disponibile<\/strong>.(<del><strong>032 534 46 93<\/strong><\/del>)<\/span><\/p>\n<p class=\"\" style=\"text-align: left;\" data-start=\"273\" data-end=\"372\">Per domande, dubbi o supporto contattateci <strong data-start=\"336\" data-end=\"365\">esclusivamente via e-mail<\/strong> Sotto: <span style=\"color: #00a859;\">service@swisscover.ch<\/span><\/p>\n<p class=\"\" style=\"text-align: left;\" data-start=\"374\" data-end=\"400\">Faremo del nostro meglio per rispondere al tuo messaggio il pi\u00f9 rapidamente possibile. Grazie per la comprensione!<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\t<div id=\"gap-2026949465\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2026949465 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h4 class=\"uppercase\" style=\"text-align: center;\"><a href=\"https:\/\/swisscover.ch\/wp-content\/uploads\/2022\/08\/map-pin-2-line.png.webp\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-402463\" src=\"https:\/\/swisscover.ch\/wp-content\/uploads\/2022\/08\/map-pin-2-line.png.webp\" alt=\"\" width=\"40\" height=\"40\" \/><\/a><\/h4>\n<h4 class=\"uppercase\" style=\"text-align: center;\">INDIRIZZO<\/h4>\n<p style=\"text-align: center;\">SwissCover<br >\nJakob-Stampfli-Strasse 116<br \/>\n2502 Bienne<\/p>\n\t<div id=\"gap-274697468\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-274697468 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3 style=\"text-align: center;\"><a href=\"https:\/\/swisscover.ch\/wp-content\/uploads\/2022\/08\/3669335-128-1-1.png.webp\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-402458\" src=\"https:\/\/swisscover.ch\/wp-content\/uploads\/2022\/08\/3669335-128-1-1.png.webp\" alt=\"\" width=\"55\" height=\"55\" \/><\/a>Indirizzo di restituzione:<\/h3>\n<p style=\"text-align: center;\">SwissCover<br \/>\nJakob-Stampfli-Strasse 116<br \/>\n2502 Bienne<\/p>\n\t<div id=\"gap-870799237\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-870799237 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-218062733\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-218062733 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-collapse row-full-width align-equal align-center\"  id=\"row-418597867\">\n\n\t<div id=\"col-1596049276\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1196337175\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"640\" src=\"https:\/\/support.swisscover.ch\/wp-content\/uploads\/2025\/11\/qr-scan.gif\" class=\"attachment-large size-large\" alt=\"\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1196337175 {\n  width: 18%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-564109354\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1618401018\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"567\" src=\"https:\/\/support.swisscover.ch\/wp-content\/uploads\/2025\/11\/QR-Swisscover-1024x569.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/support.swisscover.ch\/wp-content\/uploads\/2025\/11\/QR-Swisscover-1024x569.webp 1024w, https:\/\/support.swisscover.ch\/wp-content\/uploads\/2025\/11\/QR-Swisscover-300x167.webp 300w, https:\/\/support.swisscover.ch\/wp-content\/uploads\/2025\/11\/QR-Swisscover-768x427.webp 768w, https:\/\/support.swisscover.ch\/wp-content\/uploads\/2025\/11\/QR-Swisscover-18x10.webp 18w, https:\/\/support.swisscover.ch\/wp-content\/uploads\/2025\/11\/QR-Swisscover.webp 1080w\" sizes=\"auto, (max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1618401018 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-1934891679\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1934891679 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"https:\/\/support.swisscover.ch\/it\/anleitung-video\/\" class=\"button alert is-shade box-shadow-4 box-shadow-5-hover\">\n\t\t<span>guarda i video didattici<\/span>\n\t<i class=\"icon-youtube\" aria-hidden=\"true\" ><\/i><\/a>\n\n<a href=\"https:\/\/swisscover.ch\/wie-kann-man-panzerglas-blasenfrei-anbringen\/\" class=\"button primary is-shade box-shadow-4 box-shadow-5-hover\" style=\"border-radius:10px;\" target=\"_blank\" rel=\"noopener\">\n\t\t<span>Come si pu\u00f2 fissare il vetro temperato senza bolle?<\/span>\n\t<\/a>\n\n\t<div id=\"gap-10432659\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-10432659 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t<div id=\"gap-266606209\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-266606209 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"text-3747365088\" class=\"text\">\n\t\t\n<h3>Nota importante:<\/h3>\n<p>Ogni cliente ha il diritto di restituire la merce ricevuta entro 14 giorni dal ricevimento della merce se non gli piace o ha ordinato la merce sbagliata. Per fare ci\u00f2, il cliente deve utilizzare il modulo di reso scaricabile di seguito.<span style=\"color: #ed1c24;\">Il prerequisito per questo diritto di restituzione \u00e8 che la merce sia completa, non utilizzata e <strong>integro<\/strong> \u00e8.<\/span><br \/>\n\t\t\n<style>\n#text-3747365088 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-831584259\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-831584259 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<a href=\"http:\/\/support.swisscover.ch\/wp-content\/uploads\/2025\/01\/Swisscover-Retourenschein.pdf\" target=\"_blank\" class=\"button alert box-shadow-1 box-shadow-2-hover\" rel=\"noopener\" style=\"border-radius:15px;padding:3px 10px 0px 10px;\">\n\t\t<span>Modulo di reso \/ Return slip \/ Buono di ritorno<\/span>\n\t<i class=\"icon-angle-right\" aria-hidden=\"true\" ><\/i><\/a>\n\n\t<div id=\"gap-806734332\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-806734332 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_454161061\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"554\" height=\"312\" src=\"https:\/\/support.swisscover.ch\/wp-content\/uploads\/2023\/01\/007-Startseite-Versenden.jpg-1-1.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/support.swisscover.ch\/wp-content\/uploads\/2023\/01\/007-Startseite-Versenden.jpg-1-1.webp 554w, https:\/\/support.swisscover.ch\/wp-content\/uploads\/2023\/01\/007-Startseite-Versenden.jpg-1-1-300x169.webp 300w\" sizes=\"auto, (max-width: 554px) 100vw, 554px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_454161061 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-384209524 > .col-inner {\n  padding: 15px 15px 0px 15px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-1054474001\" class=\"col medium-6 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n        <div class=\"lynex-contact-shell\">\n            <div class=\"lynex-contact-card\">\n                <div class=\"lynex-contact-head\">\n                    <span class=\"lynex-contact-kicker\">Servizio clienti Swisscover<\/span>\n                    <h2>Servizio e informazioni<\/h2>\n                    <p>Hai una domanda o una richiesta? Compila il modulo e la elaboreremo il prima possibile.<\/p>\n                <\/div>\n\n                \n                <form class=\"lynex-contact-form\" method=\"post\" action=\"https:\/\/support.swisscover.ch\/it\/it\/wp-json\/wp\/v2\/pages\/389080\" enctype=\"multipart\/form-data\" novalidate data-trp-original-action=\"https:\/\/support.swisscover.ch\/it\/it\/wp-json\/wp\/v2\/pages\/389080\">\n                    <input type=\"hidden\" id=\"lynex_contact_nonce\" name=\"lynex_contact_nonce\" value=\"a21e4bab5a\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/it\/wp-json\/wp\/v2\/pages\/389080\" \/>                    <input type=\"hidden\" name=\"lynex_contact_form_id\" value=\"1\">\n                    <input type=\"hidden\" name=\"lynex_contact_loaded_at\" value=\"1790370617\">\n                    <input type=\"hidden\" name=\"lynex_contact_signature\" value=\"31c2115fe67bb98ab4b0304be3b8cba1d4c6736f3d4e07ce3c78b3e1140a1f5c\">\n                    <input type=\"text\" name=\"lsc_confirm_email_7x9\" value=\"\" class=\"lynex-hp\" tabindex=\"-1\" autocomplete=\"new-password\" inputmode=\"none\" aria-hidden=\"true\">\n\n                    <div class=\"lynex-field lynex-field-small\">\n                        <label for=\"lynex-salutation\">Saluto <span>*<\/span><\/label>\n                        <select id=\"lynex-salutation\" name=\"salutation\" required>\n                            <option value=\"Herr\">Sig.<\/option>\n                            <option value=\"Frau\">donna<\/option>\n                            <option value=\"Divers\">Vari<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"lynex-field-grid\">\n                        <div class=\"lynex-field\">\n                            <label for=\"lynex-first-name\">Nome di battesimo <span>*<\/span><\/label>\n                            <input id=\"lynex-first-name\" type=\"text\" name=\"first_name\" maxlength=\"80\" required autocomplete=\"given-name\">\n                        <\/div>\n                        <div class=\"lynex-field\">\n                            <label for=\"lynex-last-name\">Cognome <span>*<\/span><\/label>\n                            <input id=\"lynex-last-name\" type=\"text\" name=\"last_name\" maxlength=\"80\" required autocomplete=\"family-name\">\n                        <\/div>\n                    <\/div>\n\n                    <div class=\"lynex-field-grid\">\n                        <div class=\"lynex-field\">\n                            <label for=\"lynex-email\">Indirizzo e-mail <span>*<\/span><\/label>\n                            <input id=\"lynex-email\" type=\"email\" name=\"email\" maxlength=\"190\" required autocomplete=\"email\">\n                        <\/div>\n                        <div class=\"lynex-field\">\n                            <label for=\"lynex-phone\">numero di telefono<\/label>\n                            <input id=\"lynex-phone\" type=\"tel\" name=\"phone\" maxlength=\"80\" autocomplete=\"tel\">\n                        <\/div>\n                    <\/div>\n\n                    <div class=\"lynex-field-grid\">\n                        <div class=\"lynex-field\">\n                            <label for=\"lynex-order\">Numero d&#039;ordine \/ Numero di fattura<\/label>\n                            <input id=\"lynex-order\" type=\"text\" name=\"order_number\" maxlength=\"80\" autocomplete=\"off\">\n                        <\/div>\n                        <div class=\"lynex-field\">\n                            <label for=\"lynex-subject\">Per quanto riguarda<\/label>\n                            <input id=\"lynex-subject\" type=\"text\" name=\"subject\" maxlength=\"190\">\n                        <\/div>\n                    <\/div>\n\n                    <div class=\"lynex-field\">\n                        <label for=\"lynex-message\">il tuo messaggio per noi <span>*<\/span><\/label>\n                        <textarea id=\"lynex-message\" name=\"message\" maxlength=\"2000\" required data-lynex-counter=\"lynex-message-counter\"><\/textarea>\n                        <div class=\"lynex-field-help\"><span>Massimo 2000 caratteri<\/span><span id=\"lynex-message-counter\">0 \/ 2000<\/span><\/div>\n                    <\/div>\n\n\n                                            <div class=\"lynex-field\">\n                            <label for=\"lynex-attachment\">Carica il file <small>(facoltativo, max. 1 MB)<\/small><\/label>\n                            <input id=\"lynex-attachment\" type=\"file\" name=\"attachment\" accept=\".jpg,.jpeg,.png,.webp,.pdf,image\/jpeg,image\/png,image\/webp,application\/pdf\">\n                            <div class=\"lynex-field-help\"><span>Formati consentiti: JPG, PNG, WEBP, PDF<\/span><span>1 file<\/span><\/div>\n                        <\/div>\n                    \n                                            <div class=\"lynex-turnstile-wrap\">\n                            <div class=\"cf-turnstile\" data-sitekey=\"0x4AAAAAAALxJDL0bbuQTtCU\" data-theme=\"light\"><\/div>\n                        <\/div>\n                    \n                    <p class=\"lynex-privacy-note\">Le tue informazioni verranno utilizzate esclusivamente per elaborare la tua richiesta.<\/p>\n                    <button type=\"submit\" class=\"lynex-contact-submit\"><span>Inviare<\/span><\/button>\n                <input type=\"hidden\" name=\"trp-form-language\" value=\"it\"\/><\/form>\n            <\/div>\n        <\/div>\n        \n\n\t<div id=\"gap-2021175428\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2021175428 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-1502714719\">\n\n\t<div id=\"col-1641701660\" class=\"col hide-for-medium small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t<div class=\"is-border\"\n\t\tstyle=\"border-width:0px 0px 2px 0px;\">\n\t<\/div>\n\t\t\t\n\t<div id=\"text-3902984586\" class=\"text hide-for-medium\">\n\t\t\n<p class=\"lead\"><span style=\"color: #000000; font-size: 105%;\"><strong>Domande frequenti\/Aiuto<\/strong><\/span><\/p>\n\t\t\n<style>\n#text-3902984586 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-635919688\">\n\n\t<div id=\"col-879554184\" class=\"col hide-for-medium small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3 class=\"accordion_title\">Danni di trasporto e garanzia di trasporto<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-817189045\" class=\"accordion-item\">\n\t\t<a id=\"accordion-817189045-label\" class=\"accordion-title plain\" href=\"#accordion-item-bei-transportschaden-ohne-transportgarantie\" aria-expanded=\"false\" aria-controls=\"accordion-817189045-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Attivo\/Disattivo\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>In caso di danni da trasporto senza garanzia di trasporto<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-817189045-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-817189045-label\" >\n\t\t\t\n<p>Se hai ricevuto merce danneggiata durante il trasporto, procedi nel seguente modo:<\/p>\n<ol start=\"1\">\n<li>Scatta foto dell&#039;area danneggiata e dell&#039;imballaggio danneggiato e allega queste foto\u00a0<span style=\"color: #ed1c24;\"><a class=\"Link-module_link__-Oxto\" style=\"color: #ed1c24;\" href=\"mailto:service@swisscover.ch\" target=\"_blank\" rel=\"noreferrer noopener external\"><span class=\"Link-module_externalLinkWrapper__15Sha\">service@swisscover.ch<\/span><\/a><\/span>\u00a0Continua.<\/li>\n<li>Assicurarsi di conservare tutte le parti della confezione originale.<\/li>\n<li>Controlla i documenti di consegna per vedere quale compagnia di trasporti ha effettuato la consegna. Tenere pronta la bolla di consegna\/ricevuta di garanzia allegata alla consegna.<\/li>\n<li>Contatta direttamente l&#039;azienda di trasporto interessata che ha effettuato la consegna:\n<ul>\n<li>Posta Svizzera \/ Logistica postale:\u00a0<a class=\"Link-module_link__-Oxto\" href=\"mailto:kundendienst@post.ch\" target=\"_blank\" rel=\"noreferrer noopener external\"><span class=\"Link-module_externalLinkWrapper__15Sha\">kundendienst@post.ch<\/span><\/a>\u00a0o telefono: 0848 888 888<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1761785169\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1761785169-label\" class=\"accordion-title plain\" href=\"#accordion-item-bei-transportschaden-mit-transportgarantie\" aria-expanded=\"false\" aria-controls=\"accordion-1761785169-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Attivo\/Disattivo\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>In caso di danni da trasporto con garanzia di trasporto<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1761785169-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1761785169-label\" >\n\t\t\t\n<div class=\"rzgLFq\">\n<div class=\"_2JwUDD\">\n<div class=\"_33RH9s\">\n<p>Se hai stipulato una garanzia di trasporto e si sono verificati danni durante il trasporto, ci occuperemo noi dei chiarimenti necessari per te.Segui i seguenti passaggi:<\/p>\n<ol start=\"1\">\n<li>Scatta foto dell&#039;area danneggiata e dell&#039;imballaggio danneggiato e allega queste foto <span style=\"color: #ed1c24;\"><a class=\"Link-module_link__-Oxto\" style=\"color: #ed1c24;\" href=\"mailto:service@swisscover.ch\" target=\"_blank\" rel=\"noreferrer noopener external\"><span class=\"Link-module_externalLinkWrapper__15Sha\">service@swisscover.ch<\/span><\/a>\u00a0<\/span>Continua.<\/li>\n<li>Assicurarsi di conservare tutte le parti della confezione originale.<\/li>\n<li>Comunicaci il numero dell&#039;ordine.<\/li>\n<li>Se il trasporto \u00e8 stato effettuato dall&#039;ufficio postale, \u00e8 necessario denunciare il danno all&#039;ufficio postale entro e non oltre 5 giorni di calendario dalla consegna della merce.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"rzgLFq\">\n<div class=\"_2JwUDD\"><\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<h3 class=\"accordion_title\">ritorna<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-2276573135\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2276573135-label\" class=\"accordion-title plain\" href=\"#accordion-item-wann-wird-meine-retoure-bearbeitet?\" aria-expanded=\"false\" aria-controls=\"accordion-2276573135-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Attivo\/Disattivo\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quando verr\u00e0 elaborato il mio reso?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2276573135-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2276573135-label\" >\n\t\t\t\n<p>Elaboriamo i nostri resi il pi\u00f9 rapidamente possibile. Ispezioneremo la merce restituita e quindi avvieremo un rimborso del prezzo di acquisto. Si prega di consentire circa 7-14 giorni lavorativi qui.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3329361853\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3329361853-label\" class=\"accordion-title plain\" href=\"#accordion-item-wann-wird-mir-mein-geld-erstattet?\" aria-expanded=\"false\" aria-controls=\"accordion-3329361853-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Attivo\/Disattivo\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quando verranno rimborsati i miei soldi?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3329361853-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3329361853-label\" >\n\t\t\t\n<div class=\"rzgLFq\">\n<div class=\"_2JwUDD\">\n<div class=\"_33RH9s\">Dopo aver verificato i tuoi resi, ti restituiremo l&#039;importo del rimborso utilizzando lo stesso metodo di pagamento che hai utilizzato per il tuo acquisto.In alternativa, possiamo anche emettere un buono per il nostro negozio per l&#039;importo del rimborso.Se sono trascorsi 10 giorni hai restituito il pacco e non hai ancora ricevuto un rimborso, non esitare a chiedere informazioni a noi all&#039;indirizzo <span style=\"color: #ed1c24;\"><strong>service@swisscover.ch<\/strong><\/span><\/div>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-979162276\">\n\n\t<div id=\"col-1074387340\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_19497063\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"612\" height=\"367\" src=\"https:\/\/support.swisscover.ch\/wp-content\/uploads\/2023\/02\/istockphoto-1348205561-612x612-1.jpg\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/support.swisscover.ch\/wp-content\/uploads\/2023\/02\/istockphoto-1348205561-612x612-1.jpg 612w, https:\/\/support.swisscover.ch\/wp-content\/uploads\/2023\/02\/istockphoto-1348205561-612x612-1-300x180.jpg 300w, https:\/\/support.swisscover.ch\/wp-content\/uploads\/2023\/02\/istockphoto-1348205561-612x612-1-18x12.jpg 18w, https:\/\/support.swisscover.ch\/wp-content\/uploads\/2023\/02\/istockphoto-1348205561-612x612-1-600x360.jpg 600w\" sizes=\"auto, (max-width: 612px) 100vw, 612px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_19497063 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1054474001 > .col-inner {\n  border-radius: 15px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<style>\n#row-765933971 > .col > .col-inner {\n  padding: 40px 40px 40px 40px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2071071469 > .col-inner {\n  margin: -100px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_978508868 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(244, 244, 244);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section show-for-medium\" id=\"section_657703032\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1405284380\">\n\n\t<div id=\"col-2100171055\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1433978869\" class=\"text\">\n\t\t\n<h3 class=\"lead\"><span style=\"color: #000000; font-size: 105%;\"><strong>Domande frequenti\/Aiuto<\/strong><\/span><span style=\"color: #000000; font-size: 105%;\"><strong><span style=\"color: #ed1c24; font-size: 190%;\">.<\/span><\/strong><\/span><\/h3>\n\t\t\n<style>\n#text-1433978869 {\n  text-align: left;\n}\n@media (min-width:550px) {\n  #text-1433978869 {\n    text-align: center;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n<h3 class=\"accordion_title\">Danni di trasporto e garanzia di trasporto<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-708117372\" class=\"accordion-item\">\n\t\t<a id=\"accordion-708117372-label\" class=\"accordion-title plain\" href=\"#accordion-item-bei-transportschaden-ohne-transportgarantie\" aria-expanded=\"false\" aria-controls=\"accordion-708117372-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Attivo\/Disattivo\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>In caso di danni da trasporto senza garanzia di trasporto<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-708117372-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-708117372-label\" >\n\t\t\t\n<p>Se hai ricevuto merce danneggiata durante il trasporto, procedi nel seguente modo:<\/p>\n<ol>\n<li>Scatta foto dell&#039;area danneggiata e dell&#039;imballaggio danneggiato e allega queste foto\u00a0<span style=\"color: #ed1c24;\"><a class=\"Link-module_link__-Oxto\" style=\"color: #ed1c24;\" href=\"mailto:service@swisscover.ch\" target=\"_blank\" rel=\"noreferrer noopener external\"><span class=\"Link-module_externalLinkWrapper__15Sha\">service@swisscover.ch<\/span><\/a><\/span>\u00a0Continua.<\/li>\n<li>Assicurarsi di conservare tutte le parti della confezione originale.<\/li>\n<li>Controlla i documenti di consegna per vedere quale compagnia di trasporti ha effettuato la consegna. Tenere pronta la bolla di consegna\/ricevuta di garanzia allegata alla consegna.<\/li>\n<li>Contatta direttamente l&#039;azienda di trasporto interessata che ha effettuato la consegna:<\/li>\n<li>Posta Svizzera \/ Logistica postale:\u00a0<a class=\"Link-module_link__-Oxto\" href=\"mailto:kundendienst@post.ch\" target=\"_blank\" rel=\"noreferrer noopener external\"><span class=\"Link-module_externalLinkWrapper__15Sha\">kundendienst@post.ch<\/span><\/a>\u00a0o telefono: 0848 888 888<\/li>\n<\/ol>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2396592465\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2396592465-label\" class=\"accordion-title plain\" href=\"#accordion-item-bei-transportschaden-mit-transportgarantie\" aria-expanded=\"false\" aria-controls=\"accordion-2396592465-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Attivo\/Disattivo\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>In caso di danni da trasporto con garanzia di trasporto<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2396592465-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2396592465-label\" >\n\t\t\t\n<div class=\"rzgLFq\">\n<div class=\"_2JwUDD\">\n<div class=\"_33RH9s\">\n<p>Se hai stipulato una garanzia di trasporto e si sono verificati danni durante il trasporto, ci occuperemo noi dei chiarimenti necessari per te.Segui i seguenti passaggi:<\/p>\n<ol start=\"1\">\n<li>Scatta foto dell&#039;area danneggiata e dell&#039;imballaggio danneggiato e allega queste foto <span style=\"color: #ed1c24;\"><a class=\"Link-module_link__-Oxto\" style=\"color: #ed1c24;\" href=\"mailto:service@swisscover.ch\" target=\"_blank\" rel=\"noreferrer noopener external\"><span class=\"Link-module_externalLinkWrapper__15Sha\">service@swisscover.ch<\/span><\/a>\u00a0<\/span>Continua.<\/li>\n<li>Assicurarsi di conservare tutte le parti della confezione originale.<\/li>\n<li>Comunicaci il numero dell&#039;ordine.<\/li>\n<li>Se il trasporto \u00e8 stato effettuato dall&#039;ufficio postale, \u00e8 necessario denunciare il danno all&#039;ufficio postale entro e non oltre 5 giorni di calendario dalla consegna della merce.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"rzgLFq\">\n<div class=\"_2JwUDD\"><\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<h3 class=\"accordion_title\">ritorna<\/h3><div class=\"accordion\">\n\t<div id=\"accordion-2152900086\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2152900086-label\" class=\"accordion-title plain\" href=\"#accordion-item-wann-wird-meine-retoure-bearbeitet?\" aria-expanded=\"false\" aria-controls=\"accordion-2152900086-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Attivo\/Disattivo\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quando verr\u00e0 elaborato il mio reso?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2152900086-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2152900086-label\" >\n\t\t\t\n<p>Elaboriamo i nostri resi il pi\u00f9 rapidamente possibile. Ispezioneremo la merce restituita e quindi avvieremo un rimborso del prezzo di acquisto. Si prega di consentire circa 7-14 giorni lavorativi qui.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1150514028\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1150514028-label\" class=\"accordion-title plain\" href=\"#accordion-item-wann-wird-mir-mein-geld-erstattet?\" aria-expanded=\"false\" aria-controls=\"accordion-1150514028-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Attivo\/Disattivo\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Quando verranno rimborsati i miei soldi?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1150514028-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1150514028-label\" >\n\t\t\t\n<div class=\"rzgLFq\">\n<div class=\"_2JwUDD\">\n<div class=\"_33RH9s\">Dopo aver verificato i tuoi resi, ti restituiremo l&#039;importo del rimborso utilizzando lo stesso metodo di pagamento che hai utilizzato per il tuo acquisto.In alternativa, possiamo anche emettere un buono per il nostro negozio per l&#039;importo del rimborso.Se sono trascorsi 10 giorni hai restituito il pacco e non hai ancora ricevuto un rimborso, non esitare a chiedere informazioni a noi all&#039;indirizzo <span style=\"color: #ed1c24;\"><strong>service@swisscover.ch<\/strong><\/span><\/div>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_657703032 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-389080","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.swisscover.ch\/it\/wp-json\/wp\/v2\/pages\/389080","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.swisscover.ch\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.swisscover.ch\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.swisscover.ch\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.swisscover.ch\/it\/wp-json\/wp\/v2\/comments?post=389080"}],"version-history":[{"count":4,"href":"https:\/\/support.swisscover.ch\/it\/wp-json\/wp\/v2\/pages\/389080\/revisions"}],"predecessor-version":[{"id":415883,"href":"https:\/\/support.swisscover.ch\/it\/wp-json\/wp\/v2\/pages\/389080\/revisions\/415883"}],"wp:attachment":[{"href":"https:\/\/support.swisscover.ch\/it\/wp-json\/wp\/v2\/media?parent=389080"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}